Specialist IT support for your industry

See how we work in your industry.

Your industry has a unique set of IT challenges, but with 20+ years of industry experience we’ve picked up a few breakthrough solutions for your specific needs. As we work with your team, we can provide the insight and results necessary to empower your mission.

Small-Medium Business

IT Solutions that align technology with business goals to help you win.

Let's chat
We know the many challenges of running a Small-Medium business here in Australia. We also know a robust and adaptive IT infrastructure has the potential to transform your business. That is why we offer our customers a relational IT service that your teams will love with the IT functionality your business needs.

For many businesses just like yours, the struggle is finding the right IT partner to keep their systems optimised and developing. We are deeply familiar with this and offer a personal, responsive service geared towards driving productivity and efficiency across your entire IT environment.

When you partner with us, we consider ourselves a part of your team, working towards your organisational goals. From our premium Managed IT Services model to Consulting Services, whatever your IT needs, we have you covered.
“I have had a lot of experience with various MSPs over the years. We are six months into working with The IT Department and I can say without hesitation, that the service and support we receive is better value than I have ever seen or experienced. There are no gaps!”
Anne-Marie
DRT Logistics
Helpful resources

Read more from our team about IT for the Small-Medium Business Sector

See all from :
Business

Let's chat about IT for your needs

Our friendly team is here to chat about how you could use IT solutions to succeed in your sector.

Community

Specialised IT services to help you deliver on your social mission.

Let's chat
While you’re busy supporting the community with commitment, care and service, we support you with specialised IT services to help you deliver on your social mission. With over two decades of grass roots experience, we are the IT provider of choice for disability and community organisations throughout Australia. We have spent years supporting Community Organisations just like you and because of this we can identify, enable and manage IT infrastructure and software applications that will positively contribute to your organisations ability to effectively manage your NDIS obligations. We’re here to ensure your technology platforms and solutions align to the unique needs of your sector.
“When dealing with The IT Department the responses to our requests are timely, professionally dealt with and clearly understood leaving us with good recommendations to take to the Board.”
Lance Lapthorn
Anglicare Central Queensland
“Lorem ipsum dolor sit amet, mei et mutat denique. Eos corrumpit aliquando cu, id eos saepe assueverit. Id gloriatur scriptorem definitionem sea, has unum indoctum euripidis ut. An mea sint consetetur, nam agam detracto ei. Sea ea audiam expetendis, ne eam movet propriae.”
Customer
BTYC
Helpful resources

Read more from our team about IT for the Community sector

See all from:
Community

Let's chat about IT for your needs

Our friendly team is here to chat about how you could use IT solutions to succeed in your sector.

Aged Care

Caring for your IT needs as you care for those who need it most.

Let's chat
We have a long history of providing Managed Services and Consulting Services for the Aged Care Industry. Innovation and technology uptake are playing a pivotal role in driving efficiencies in the Aged Care industry but ‘where do I even begin?’ is the question many providers are asking.

By supporting your Aged Care business operations with value-adding IT solutions, we work with your organisation to integrate technology designed to support growth and deliver a higher quality of care to your residents. This is where experience matters, with over a decade of experience serving the IT support needs of the Aged Care Industry, we have seen the value of right-fit technology solutions to enhance positive staff and resident outcomes whilst driving cost efficiency.

Put simply, we are here to care for your IT needs as you care for others.
“After our new backup system was installed, we have had no backup worries and consequentially neither do the Committee of Management nor the external IT company who performed a review last year on our IT systems post-implementation.”
Chris Lyell
Fairway Bayside Aged Care
Helpful resources

Read more from our team about IT for the Aged Care sector

See all from:
Aged Care
“Lorem ipsum dolor sit amet, mei et mutat denique. Eos corrumpit aliquando cu, id eos saepe assueverit. Id gloriatur scriptorem definitionem sea, has unum indoctum euripidis ut. An mea sint consetetur, nam agam detracto ei. Sea ea audiam expetendis, ne eam movet propriae.”
Customer
BTYC

Let's chat about IT for your needs

Our friendly team is here to chat about how you could use IT solutions to succeed in your sector.

Education

Education-oriented IT support and technology solutions

Let's chat
Year after year the expectation and therefore the requirement of technology in education keeps going up. The more the Australian education system depends on technology to assist students and teachers with the newest, most modern and cost effective solutions, the more effective and on-demand support they will need.

The IT Department understands the layers of complexities that education institutions have to navigate through, the challenges faced to not only support their students with easy to use, reliable systems, but also to protect those systems from infiltration. 

We support various academic institutions with networking, software, hardware and other IT products that keep costs low and up-time high.

Our aim is quite straightforward; to provide class leading software, hardware and systems that will empower teachers to focus on excellence in their field. Our flexible packages that are customised to your organisation's requirements will allow educators and students access to world class programs with the assurance of backups, security and crucial updates.

Along with the above, our Managed Services packages provide consistent monitoring and over-the-phone IT support with a local Melbourne based team which helps us identify problems quickly, and often before any major issues arise.
“What you made available to my organisation is gold. I just don’t have to worry about backups and security or the ins and outs of resolving problems because I know it’s in hand. That’s invaluable to us!”
Wendy McMahon
Dandenong Rangers Steiner School
Helpful resources

Read more from our team about IT for the Education sector

See all from:
Education
No blog just yet.

Let's chat about IT for your needs

Our friendly team is here to chat about how you could use IT solutions to succeed in your sector.

Bio-tech

Managed IT Solutions for Biotech, helping to facilitate collaboration between technology and biology.

Let's chat
Biotechnology is unique in its goal to discover and help improve sciences and products that have an impact on our lives and our planet. We assist Biotech companies in leveraging their existing technology and IT systems to gain an advantage or to roll out new systems, software and hardware to gain a competitive advantage.

By empowering the correct innovation, companies can easily become more productive with time and resources all whilst safely sharing and collaborating with colleagues and industry peers. With the right technology stack and security measures, this is all possible. 
With the correct biotech IT arrangements set up, you can:
  • Have your company working in a stress free technology environment
  • Empower your groups' ongoing, safe coordinated effort and meet government, corporation or industry legislation and guidelines
  • Lower expenses and save time through work process automation and software/hardware improvements
  • Oversee compliance via regulated software systems, ensuring your compliant requirements are met whilst giving the correct level of access to the right people and departments. Easily updated with changes to law and governance.
  • Focus your efforts on what you’re great at. Developing complex products, researching and discovering ways to help humanity.
"We find The IT Department professional, personable and prompt. There is no IT question or problem too hard to tackle. We call them the 'solution based, IT problem solvers' of our business. Outsourcing has never been so easy!"
Roksan Libinaki
Avecho
Helpful resources

Read more from our team about IT for the Aged Care sector

See all from:
Bio-tech

Let's chat about IT for your industry

Let's get started

Let's chat about IT for
your industry

We are ready to help you with your IT needs today.
Contact Us