Cyber Security

Cybersecurity services are critical to protecting your business from cyber threats, breaches, and other security risks. With our managed security services you can implement robust security measures and get access to specialist support for proactive defence against potential security threats.

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Managed Security designed to reduce business risk and manage your security position.

While most security solutions try to solve the threat detection problem from a particular angle, our platform embraces all your security data, from any environment.

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That’s IT security taken care of

The best time to level up your business’ IT cyber security is before you realise you need it. We’re not hanging around for system failures, malicious attacks, viruses, improper use of data, IoT vulnerabilities or natural disasters to strike. We’re getting proactive. Let The IT Department safeguard your business with the most up-to-date PPE for IT on the market.

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Advanced security

Safeguard your assets with a proactive, advanced security solution with no room for human error.

Enterprise-scale solutions

Whatever your business or industry, we tailor cyber security services to our clients so their systems are strategically designed to identify and mitigate risks before they escalate into costly incidents.

Unlimited Support & 24/7 Help Desk

Our support desk is 100% onshore, we have staff available or on call 24/7, day or night. So we're always by your side.

We provide:

If it's business as usual, it's covered.

We reckon you deserve to spend more time keeping customers happy and taking a long lunch every now and then. Our managed services include the stuff you need to make that happen.

What's included?

Services
Included
Unlimited Support - 100% onshore and inhouse
Strategy Services
Proactive Maintenance
Dark Web Breach Checks
Mail Filtering
EndPoint Security
Phishing Training
Advanced Monitoring & Reporting
Workstation Fleet Rollover Services
Office 365 / Google Third Party Backup
Backup Monitoring
Knowledge Management System
Third Party Provider Management (printers, internet, Line of Business apps)
Customer satisfaction rating of above 95% (across ALL client tickets - 97.9% for 2019, 99.1% in 2020, 98.5% in 2021)
30 min ticket resolution time
Service Level Agreements
99.95% server uptime (across more than 200 servers under management)
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A little extra

What if something comes up? Large projects and some changes aren’t classed as business as usual, but we can still help out. When it comes to after-hours emergencies, we find out what you'd like us to get you involved in and what you'd like to hear about in the morning.
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We consider a project anything outside of ‘business as usual’ that goes beyond the scope of our monthly agreement. Projects are highly collaborative and often driven by your organisations growth apetite and needs, and will be scoped and quoted for approval before progressing.
As for after hours, to give you peace of mind we usually have an agreed amount of pre-approved hours for emergencies and will be in communication with you should something unforeseen beyond that comes up. The control is in your hands with our team at your fingertips.

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Protect your business with our advanced cyber security services

Double up your defence with an IT security specialist safeguarding your business. We’re a virtual IT department offering around the clock support for bullet-proof security and a weight off your shoulders. Get started by chatting with our team today.
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